Position Vacant

POSITION VACANT
THE WILDERNESS SHOP
CASUAL – CUSTOMER SERVICE


An opportunity exists to join our motivated team in our small specialist outdoor store in Box Hill. The Wilderness Shop sells equipment for bushwalking, rock climbing, cross country skiing and mountain trail running.
The winning applicant will join our customer service team. As well as serviving the needs of customers, they will also be involved in various other tasks within the business such as entering and receiving stock orders into our computer system and producing in-store marketing materials such as signage and brochures. As such this will be a well rounded role and interesting.

 

You will need the following skills/background:

  • A strong and active interest in bushwalking, rock climbing, trail running or X-C skiing
  • An ability to engage with customers quickly and easily
  • A high level of gear knowledge is required to assess the needs of customers
  • A good working ability with Microsoft Excel
  • An ability to work accurately and concisely with data
  • Strong organisational skills and attention to detail
  • An ability to learn new software quickly
  • A working knowledge of Adobe InDesign and Photoshop an advantage

As a small store you will need to work across a range of roles and switch between them. The roles for this position are:

  • Giving customers a high level of customer service including face to face sales, telephone sales and fulfilling online orders
  • Assist with maintaining hire gear, customer orders, warranties, general cleaning, stock control
  • Writing newsletter articles and blog posts

The roster will be every second weekend and two to three days during the week.

Important: The Wilderness Shop is a speciality outdoor store. Our staff and customers are active outdoors people in at least one of the above mentioned activities. You must be too.

For further details as to what The Wilderness Shop is all about look around this website, in particular the menu at the very top of this screen: About Us, Contact Us, etc.

Please send applications to: manager@wildernessshop.com.au