We love to help you out with all your outdoor needs. We are a truly independent store dedicated to the needs of you our customers. And here is what our customers are saying. All are unsolicited, genuine google reviews.


Shop here a bit. Just went in to get walking shoes and was reminded of why it's such a great shop. Excellent customer service by Rob. He found me a shoe that fits perfectly and was exactly what I was after.

Great quality, durable gear you can rely on and excellent customer service.

- Tom Zabukošek

Fantastic customer service! Staff were very attentive to our needs and knew a lot about their products. Also had a great choice of outdoor gear to choose from at reasonable prices!

- Marcus Gaetano

Very friendly and knowledgeable staff. Good range of gear.

- kylie li

Great stuff. Quality outdoor gear. Friendly helpful.

- Wai Yin Chung

Excellent service and advice from experienced professionals who actually use the gear themselves. You just can't get this level of expertise and assistance online. For those who understand that cheap gear isn't always a bargain.

- Keiran McCoey

Great outdoors shop! Very attentive, helpful and knowledgeable staff and service and a terrific range of quality products sourced by experts!

- John Arthur

Very helpful staff. Patient with us asking lots of questions. Great product knowledge.

- Susan

People who do out door activities that know there gear well great staff.

- Ferg and Claudia

Staff know what they’re talking about. Very knowledgeable on any queries you may have and didn’t force products down your throat with a sale. Would recommend

- Taylor White

Serious gear and clothing for bushwalking, cross-country skiing and rock climbing. Neil has been at the store since he started it around 1982 and hires experienced, knowledgeable and helpful staff. I keep going back as I can trust the gear under challenging conditions.

- Luke Maslan

Very helpful, knowledgable staff. Went out of their way to assist me in purchasing some climbing shoes. Very welcoming, great customer service.

- Timothy Rioseco

The best outdoor shop in the eastern suburbs. Quality advice from staff who walk the talk and climb in their spare time - it's where I bring family members and clients to get kitted up with what they really need.

- Stephen Bell

How do these guys have a lower rating then bogong. Nice store, good overall equipment. Very nice stuff. Only thing is they need to give their website an update!

- Sean Trew

All things great and small for hiking, camping and climbing and much more.

- Rex Pilgrim

Friendly experienced staff, were very patient as I tried on every harness.

- Mark McConnell

All Quality Gear, Everything purchased throughout many years from the Wilderness Shop has made it through every expedition. Great Staff too Congrats, Keep it up

- Angelo Rusak

Friendly and knowledgeable customer service staff with a great range of quality products.

- Adrian Jackson


Plus this one. Whoops! Not sure what happened here. Clearly someone was having a bad day. Sorry about that.

Terrible service. They could have had a customer but some of the worst customer service I have come across. Lazy and unfriendly.

- Simon Hutton