BENEATH THE MOUNTAINS
We use a COURIER SERVICE for shipping Australia wide and to New Zealand. Cost are calculated in your cart. They will vary depending on the size of the item purchased and where it is going to. NB: Shipping to PO Boxes is not available.
FREE SHIPPING: We offer free shipping on all orders over $150 Australia wide except for Western Australia and the Northern Territory
For orders less than $150 your delivery costs will be calculated and show in the checkout at our specially negotiated discount courier rates.
It couldn't be simpler.
Indicative Rates for a head torch (under $150) to:
Greater Melbourne $8.46
Capital and Regional Cities. For eg: Sydney, Adelaide, Bendigo $9.77
Country Areas $21.59
In any case your shipping cost will clearly be shown in the checkout.
BULKY ITEMS. A small number of oversize items are subject to a bulky shipping surcharge of $30. Skis & bouldering mats come to mind. Charges will show in the checkout.
Click and Collect is available from our store at
969 Whitehorse Road
Box Hill 3128
There is no extra charge for Click & Collect orders.
Simply select the option PICK UP in the Checkout when purchasing your goods. We will contact you when the goods are ready to go, usually within a few hours.
You will need to bring:
1. Your receipt or order number.
2. The credit card you used to purchase the goods.
3. Identification such as a drivers license.
Please note that during Covid-19 you may be required to adhere to various protocols as required by government decree.